According to October 15 news reports, the Punjab Information Technology Board (PITB) is in the process of developing a mobile application dubbed the Dastak App to bring specific services directly to citizens’ doorsteps. This project is being executed in conjunction with the Lahore Development Authority (LDA).
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Saturday meetings officiated over by LDA Director General Muhammad Ali Randhawa reportedly included discussion of the development of the Dastak app. PITB Chairman Faisal Yousuf, Lahore Deputy Commissioner Rafia Haider, Additional Commissioner Abdul Salam Arif, Additional DG Housing Awais Mushtaq, Chief Town Planner Azhar Ali, and Chief Town Planner Sidara Tabassum were present at the meeting. One Window Cell Director Rafia Nazir, One Window Director Asadullah Cheema, IT Director Abdul Basit, and PITB and LDA representatives were also present.
During the meeting, the progress of digitizing LDA’s operations was discussed, and the Dastak App was introduced to the attendees. The Dastak App is intended to provide certain civic services, such as birth certificates, death certificates, and B-forms, directly to citizens in their homes.
The LDA Director General emphasized in his address that citizens can now access LDA-related services without departing their homes. Particularly, documents were delivered at no cost to the doorsteps of senior citizens aged 75 and older. He also stated that the mobile app provides convenient access to LDA-related information and services.